Water, Fire & Storm Restoration in the City of St. Louis

Restoration services in the City of St. Louis

St. Louis is an independent city, separate from St. Louis County, and it is reached from St. Charles by I-70 or I-64 through St. Louis County. We take water, fire, smoke and storm damage calls here, along with sewage cleanup and commercial restoration. Our emergency line is open 24/7.

The city’s housing is some of the oldest in the metro area, and that shapes the work. Here is what tends to matter and how we approach it.

Older brick buildings

Brick two-family flats, rowhouses, bungalows and apartment buildings fill much of the city. They are solid, but they carry plaster walls, wood floors, old plumbing and roofs with flat or low-slope sections that hold water. A slow roof leak can soak a ceiling and run down interior walls before a stain appears. When a pipe breaks upstairs in a multi-family building, the water usually reaches the units below.

Those buildings are also where lead paint turns up. If the building went up before 1978, mention it when you call. We are an EPA Lead-Safe Certified Firm, so we plan around painted trim, doors and plaster, containing dust and cleaning carefully when walls or ceilings have to come out. Keep children and anyone pregnant away from areas being cut or scraped.

Sewer backups in aging lines

Many city properties still depend on old clay or cast iron sewer laterals. Roots, cracks and settling can slow a line until a heavy rain pushes sewage back up through a basement floor drain. Cleanup is not a mop-and-bucket job. Contaminated water spreads into porous materials, and carpet, drywall and stored boxes often have to go. Our sewage backup service covers the sanitizing and removal, and we can tell you what to photograph for your insurer.

Lofts, condos and downtown buildings

Converted warehouses, mid-rise condos and mixed-use buildings bring their own complications. A leak in one unit touches floors, ceilings and shared walls, and the people involved may include an owner, a tenant, an association and a building insurer. Tell us who manages the building and which units are affected. We document each space separately and give you notes to pass along. The insurance page explains how we work with insurers.

Offices, restaurants, shops and clinics are part of the same picture. A kitchen fire or a sprinkler discharge in a commercial space needs both a cleanup plan and attention to the neighbors.

Neighborhoods we serve

In the central corridor, we serve the Central West End, Forest Park Southeast, The Hill, Dogtown, DeBaliviere Place, Skinker DeBaliviere, West End and Kingshighway Hills. Closer to downtown and the near south side, we serve Downtown West, Downtown St. Louis, Lafayette Square, Soulard, Benton Park and Shaw.

Across south city, we serve Tower Grove South, Tower Grove East, Southampton, St. Louis Hills, Holly Hills and Carondelet. In north city, we serve Princeton Heights, The Ville, Walnut Park, Baden and North Pointe. If your neighborhood is not named here, call us anyway.

After a fire

Smoke travels through plaster cavities, floor joists and shared walls. In a dense city block, a fire next door can leave soot and odor in your home even if flames never reached it. We clean surfaces and treat odor, and our contents cleaning work covers clothing, furniture and keepsakes that can be saved. See the fire and smoke page for details.

Nearby areas we serve

The city touches the county on its western edge, so see the St. Louis County page as well. Close neighbors with their own pages include University City and Clayton, and our home base is described on the St. Charles page. The full list of areas is easy to browse.