Real Stories from Real Customers

At Bales Cleaning & Restoration, our customers are at the heart of everything we do. From water damage cleanup to full-scale fire restoration, we’re proud to have helped countless families and businesses recover and rebuild. But don’t just take our word for it—here’s what our clients have to say:

What Our Clients Are Saying

“Bales did a great job from beginning to end! Daryl and his crew were first to assess the water damage and were very thorough. Larry came next to take measurements and discuss all the details. Tom and Michael were very professional in laying the floor and rebuilding our cabinet. Silvio was also very professional. We will call on them again as needed. They also stayed on time and finished on schedule.”

Colleen & Tovik L.

“Contacted Bales the day after we had a pipe burst in our basement.  Daryl was out that day to assess the situation and devise a plan for drying out the basement and saving our wood flooring.  Once we got the basement dry, Larry took over the restoration project, fought with our insurance company to ensure we received full value for the damaged area. The house looks fantastic.”

Chris B.

“Bales was very thorough and thoughtful. Their service was quick and they were responsive to our needs to cleaning up and restoring our basement after a sewer backup and flood. They also worked well with our insurance company and finished restoring our basement in a timely manner.”

Stewart J.

“Bales Restoration did a great job on my basement ceiling and walls after water seeped in from the unit above.  Larry Martin and his technicians Tom and Drake were very professional and super-competent. They were also easy to work with, and I felt very comfortable having them in my home!”

Janet K.

“We had a great experience with Bales Cleaning and Restoration. They helped us through a stressful situation. We needed water remediation, carpet cleaning, drywall repair, insulation replacement, and kitchen remodel. Bales is a trustworthy company with positive employees who demonstrate a caring attitude.”

Matthew G.

“I can’t say enough about the service I have received from Bales. They are responsive, coming out to address my problem right away. They communicate every step of the way about both the work and the cost, so there are no surprises. Their fees are reasonable and fair. I highly recommend Bales!!!”

Melissa S.

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